What Our Franchisee's Say?
After meeting with Penn Station management for the first time, I was immediately impressed with their attention to detail and strong systems. Their continuous emphasis on the systems along with the solid return on investment has allowed me to grow with the concept.
We continue to be very enthusiastic about the opportunities that await us as a franchisee of Penn Station. We see the commitment to excellence that is put forth from the franchisor in all aspects of the business. From the freshest of ingredients, to detailed operational experience, Penn Station gives you the playbook which can lead to your success. Our restaurants have seen consistent sales growth through the years and exceptional customer satisfaction. This has resulted in strong top line performance and a generous return on investment. The Penn Station brand is very recognizable in our markets and has set itself apart from other similar concepts. We are looking forward to another outstanding 25 years as a Penn Station franchisee.
I am a 37 year veteran of the food service industry and I searched for 2 years for a restaurant franchise concept that would fit my financial investment, physical plant, ROI, growth and operational parameters. Additionally, I was looking for a concept that offered truly unique competitive differences, with a strong reputation for excellence and a loyal customer base. Equally important was having a Franchisor that is dedicated to Protecting the brand and excellent operations as a means to grow the business rather than marketing gimmicks. Penn Station has met and exceeded all of these expectations.
Every Wednesday the Bengals ordered out and every Wednesday was Penn Station Day because of the great tasting sandwiches. As I was nearing retirement age in the NFL, I started looking for a nice, young franchise opportunity. I liked the idea of a medium sized franchise where I could walk into the President’s office and discuss things. That’s not happening at McDonald’s. I’ve been very pleased with my decision to invest with Penn Station East Coast Subs!
The support provided by Penn Station is superb and helps me operate a very successful business. I have been involved with other systems in the past and hands down this is a superior system. As a Penn Station franchisee since 1992, I look forward to opening more stores in the future.
We have partnered successfully with Penn Station in a very short period of time. We opened our third Penn Station within 13 months of our first opening. This would not be possible without:
- Great tasting and high quality food and drink.
- Superb support during the start up and on-going operations.
- Insightful and effective market development help.
These benefits and more come from a seasoned group of Penn Station leadership and their teams. We are benefitting significantly in working with Penn Station and look forward to continued strong growth over the coming years.